octopus energy contact email

Contact us. Most properties are suitable for a smart meter, as long as you have good mobile signal, and are not currently on a prepay meter. 3. In the table below we have listed all the important Octopus Energy contact numbers for domestic and business customers - just scan the table to find the number you need. Octopus fund management group. If you are interested to find out more about Octopus Renewables, please get in touch. What do I need to do if I want to change my current provider? The Octopus Energy email address is: [email protected] RESELLERS. Fill out intrest form here. Jonathan is a qualified Chartered Accountant and has an MA in Geography from the University of Oxford. The Octopus Electric Vehicles programme is designed to help customers lease an electric car. Call 020 3966 4692 or get a free callback now. Did you know that Octopus Energy receives great reviews online? Easy to use, quick to master and all at an affordable price. If you send a private message to one of the supplier’s accounts, a customer service agent will reply to you shortly. The easiest way to contact Octopus Energy is by phone, they have short wait times and a friendly UK based call centre where their trained advisors are always happy to take your calls. 500,000  Message. Registered number: 09263424. Registered number: 09263424. Octopus Real Estate – healthcare +44 (0)345 0404 555. There are multiple methods to contact Octopus Energy. Sometimes a third party needs to intervene in order to find a solution both parties are happy with. *Due to volume of spam LinkedIn is not a good place to reach me* London, Greater London, United Kingdom 500+ connections Customise our templates or build your own with the drag and drop editor. Alternatively, you can try to find a solution to your problem on the website’s Help & FAQ pages, but if you need to speak to an agent you can call the Octopus Energy contact number below. Interested in our products? In this guide we list all the Octopus Energy contact methods available: phone numbers, email addresses, social media platforms, emergency numbers and more. Our VAT number is 214948301. You can call Octopus Energy on: 0808 164 1088 (open 9-5 Mon to Thur, 9-4 Fri) You could also email to their team at: [email protected] If you have a query about your account or the process of switching to Octopus, you can contact Octopus Energy online via email, or by its Facebook and Twitter channels. Octopus Real Estate – property +44 (0)800 294 6850. To request a new meter from Octopus, use one of the Octopus Energy contact methods mentioned above. That's longer than we'd like, so if your query isn't super urgent, it may be better to try later. - Thank you for getting in touch and for setting up your direct debit. When using this Octopus Energy contact method, make sure your email is easy to read and you include all the details needed for the Customer Service Team to understand your question and provide a satisfactory response. Octopus Energy says it will be able to accurately track the amount of power from the solar panels through the grid for the first ... [email protected] t:020 8815 9222. Octopus Energy Ltd is a company registered in England and Wales. THE ICE-STICK. If you are interested in the programme, contact the team on 02028 703 892. Either way, if you need to call, you can ring Octopus Energy at 0808 164 1088 Representatives are availabe Monday through Friday from 9am to 5pm. Through the app you can chat to the Customer Support Team and get your questions answered quickly. Talk to a real person - FastYou won't have to talk to a machine or wait on hold for hours. Our 0808 number is free to call from all UK mobiles and landlines. Email us. If you need to contact us outside these hours you can email us at hell[email protected] and we aim to respond within a few hours. Octopus Energy supplies 100% renewable energy and adds it to the national grid, mixed with energy from other sources, and finally piped out to houses and businesses in the UK. Another Octopus Energy contact method is the supplier’s mobile app. Email: [email protected] We're taking 10 hours, 17 minutes on average to reply to your emails at the moment. Energy for emailing. In case you're wondering, we measure response times during business hours. London Find out our resellers here Octopus Energy is seeking resellers. Call us. Please get in touch via [email protected] to let us know if anybody in the household is vulnerable or has any disabilities so our engineers can plan extra support as required. Sometimes things go wrong and you might find you need to complain to the supplier. In fact, it was the best performing energy supplier in Which?’s 2018 annual survey. Whichever method you choose to express your complaint, you will need to provide the following information: The complaints team will work to find a satisfactory solution to your problem. M&S Energy is proudly supplied by Octopus Energy Ltd. Octopus Energy Ltd is a company registered in England and Wales. ) Or, you can give us a ring, 9am and 5pm, Monday - Friday, on our freephone number 0808 164 1088. Finally, you can write to Octopus by addressing your letter to: Octopus Energy, 33 Holborn, London, EC1N 2HT Soho Margus Aaslaid. We won’t share your details with anyone or contact you for anything else. Let's walk through it together We use cookies to provide a great experience. [email protected] … If you experience a gas or electrical emergency, it’s important to know how to get in touch with the appropriate services. 16th Oct. email recd. Registered office: 33 Holborn, London, EC1N 2HT. If you have a business supply with the provider, or have a commercial property with an Octopus Energy tariff, you can use the following contact details for all questions relating to your energy account. Firstly, Octopus Energy has to include a set of contact details on its website and in the terms and conditions. … Contact us. Marks and Spencer plc is a company registered in England and Wales. Opus Energy supplies electricity, but it is your local electricity distribution company that’s responsible for power cuts, and the wires and cables that connect you to the National Grid. First, a gas safety engineer will need to check if it is your boiler. If you are not happy with this proposed resolution, you can escalate your complaint to the Operations Manager (through one of the Octopus Energy contact methods for complaints listed above), or take your issue directly to the supplier’s CEO, Greg Jackson. There are 148 customers that Octopus energy, rating them as good. Wow your subscribers. Correspondence address. switches worldwide, Octopus Energy Contact: Phone Number & Email, Send a message on Twitter or Facebook (if you include the word emergency in your message, it will be marked as a priority). Press enquiries. Contact Email [email protected] Octopus Energy builds technology that reduce the cost of energy, improves customer experience and paves the way to a cheaper, greener, smarter grid. This is great news for Octopus Energy customers - just one Octopus Energy contact number and email address to remember. If you have the Octopus app on your phone, this is an easy contact method to use. If the outage was not planned and only affects you, it might be there is a problem with your meter. Octopus Energy make it easy for customers new and existing to join them – whether they are more focused on renewable energy or if they simple want more control over their expenditure. So I cancelled my Iresa DD, set up my Octopus Energy a/c & DD details then on 13th Oct. informed them I had done this. Octopus will provide you with a referral link once you switch to them. The final Octopus Energy contact method for general enquiries is social media. No one likes waiting in a call queue. It is the largest investor in solar farms in the UK and built its own solar farm in 2011. Firstly, you can call the complaints team on 0333 344 2268. To get an emergency appointment for a new meter, you can use one of the following Octopus Energy contact options: If you can smell gas in your home, you need to: open your windows and doors; turn off all gas appliances; turn off your gas supply at the isolation switch; get out of the building; and call the National Gas Emergency Helpline on 0800 111 999. Go explore. Registered number: 0214436. If there's anything else I can do for you, please let me know. Your online account We only need your name and email. If the engineer says your boiler is fine, there is probably a problem with your meter. Electric Vehicle Charging. Octopus Energy make it quick and easy to get in touch with their customer service team by phone or email. Phone lines open 9am — 5pm Monday to Thursday, and 9am — 4pm on Friday. Energy for emailing. So I cancelled my Iresa DD, set up my Octopus Energy a/c & DD details then on 13th Oct. informed them I had done this. Greg Jackson Founder and CEO, Octopus Energy. There's heaps more you can do, from checking out all your old statements and correspondence with us to making one-off payments. Switching to green energy is one of the biggest ways you can help tackle climate change. Online is the best way to get in touch with our customer service team, 7 days/week (usually responding within a few hours). For more information on what departments you will reach with these numbers, as well as other Octopus Energy contact methods, such as email addresses, read on to the following sections. How can I contact Octopus Energy? Octopus Energy contact number. - Thank you for getting in touch and for setting up your direct debit. Set your account up here if you haven't already. Hey I'm Constantine, welcome to Octopus Energy! Octopus Growth Companies +44 (0) 20 7710 2873. We’ll send you a text or email to remind you of your appointment nearer the time, and we’ll … It means we can fix your problems while you get on with your day. For business customers, there is a different Octopus Energy contact number and email address for general enquiries. Octopus Energy is a gas and electricity provider that specialises in renewable energy. Octopus Ventures +44 (0)800 294 6831. For example, on your online account you can: Before trying to get in touch with the supplier, it’s worth seeing if you can solve your question or perform a task through your online account. If you are interested to find out more about Octopus Renewables, please get in touch. Want to chat to our team? Gas leak, carbon monoxide leak or no gas supply? You can also contact their main offices in writing, though they do recommend that you either get in touch through the … Before joining Octopus, Jonathan ran a team at Lloyds that looked after the bank’s non-core equity portfolio. Or visit Facebook or Twitter. Greg Jackson, the founder and CEO of Octopus Energy, says he spends 30-60 mins a day on direct customer contact (almost all email, but a bit of social and occasional phone). If you need to contact us outside these hours you can email us at [email protected] and we aim to respond within a few hours. Find out more about the supplier’s great customer service record in our complete Octopus Energy review. Registered office: 33 Holborn, London, EC1N 2HT. Have a lovely day and stay safe! Drop us a line to [email protected] or message us here on Facebook for help from our energy specialists (maybe even from Nikita and Brooke from our Brighton office – photo taken pre-Covid, naturally! Modern slavery statement. You can contact a gas safety engineer on 0800 408 5500. Trading. 16th Oct. email recd. Update your browser for a better web experience, here and all over the internet. The Octopus Energy email address is: [email protected] Bulb Energy Ltd is licensed to supply electricity and gas by Ofgem. To talk about energy for your business, please call us on 020 3389 5613. Octopus Electric Vehicles- home of electric vehicle leasing for personal or business, and the electric car bundle, including charging and cheap renewable electricity to help you on your journey to electric. Like most energy suppliers in the UK, Octopus is active on various social media platforms. If you want to register a formal complaint you can also contact the Chief Executive, Greg Jackson, using the above number or email [email protected] Bulb Energy Limited is a company registered in England and Wales (No 08469555). Changing your energy provider has never been easier. Unfortunately, it is not currently available for Android devices. Contact information. Get in touch to find out more about our products, access support, or just give us some feedback. To make a complaint to Octopus Energy contact: Call 0333 344 2268; Email [email protected]; Write to Octopus Energy Ltd, 20-24 Broadwick Street, London, W1F 8HT. Alternatively, you can send an email detailing your complaint to [email protected], or send a letter to the company’s office in London. 1 Upper James Street Note: The hyperlink goes to octopus.energy and not the octopus-energy.intercom-mail.com site that the link in this latest email points to. The app is free to download from the App store for Apple devices. Once you have submitted your name and email, you will receive an email from us to let you know where to send your link so we can put it on this page for you. 3389 5613 solar farms in the programme, contact the team on 0333 344 2268 octopus energy contact email one-off payments final Energy... Waiting on hold for hours 2268 +44 ( 0 ) 800 294.! Latest email points to, EC2M 3TQ may be better to try later University of Oxford our! More you can call the complaints team on 02028 703 892 and easy to get your questions collected! Gas safety engineer will need to use the latest digital Energy web you! 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